Water Utility
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Important Information about your drinking water!
Levels of Arsenic in Clintonville Utilities water exceed standards

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Water Tower located near Hwy45 & County I

The Water Utility was created approximately 100 years ago.  In 2002, the Utility will employ an Operations Manager, Assistant Manager/Accountant, Water Operator, a Meter Technician, an Assistant Meter Technician/Ground Man and two Office Staff.  All of these employees, with the exception of the Water Operator, also work part-time for the Electric Utility.  The Water Department office is located at 65 East Twelfth Street.    The Utility maintains water mains, laterals, hydrants, wells, and  two water towers.  The Utility owns over 182,815 feet of water mains, 2,336 service laterals which serve over 1,968 customers and provide public fire protection.    The system has 262 fire hydrants and  there are 777 distribution valves.  There are six wells which are located throughout the City.  Two of the wells are equipped with auxiliary power in the event of a disaster.   The system pumps approximately 450,000 gallons per day or 164,416,000 per year.  In 1997, the Utility constructed a new water tower on County Trunk Highway I.  This tower is 157 feet tall and holds 400,000 gallons.  Currently this tower provides all of the system requirements. One of the main reasons for the new tower was to provide improved water service on the south of the City and allow new development on U.S. Highway 45 toward the south.  The second tower  on Harriet Street, was built in 1937 and holds 250,000 gallons.     The Water Utility in responsible for all billing and collections for the Water, Electric and Sewer Utilities.


One of six Well Houses

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Brad Rokus
Utility Manager
Employed Since 2005
350 15th Street
(715)823-7641
After Hours (715)823-3117


Penny Kettenhoven
Utility Accountant


Employee Name Position Employed Since
Robert Stanislawski Certified Water Tech 1979
Theresa Novak Clerical 2007
Joanie Miller Clerical 1993
Aaron Retzlaff Meter Technician 2007

Flushing hydrants 

Water hydrants are flushed twice a year, once in the fall and once in the spring.  When the flushing takes place it brings up old sediment which is orange in color out of the system.  This orange color in the water will not hurt you.  But it can stain your clothes if you are doing laundry.  Radio announcements as well as newspaper ads are run right before the flushing starts. 

CCR report

The consumer confidence report is an annual report that explains what is in the water and how much was found in our water.  The tests results are from the DNR.  This report is available to everyone.  It is due July 1, of each year.

Billing

Clintonville utilities serves the city of Clintonville and some customers just outside city limits.  Electric, water and sewer are all billed on one bill.  The bills are sent out on the first of every month and due the 20th of each month.  You can pay your bill at the following places: First National, First State Bank, Fox Community Credit Union, M & I bank and the Clintonville Utilities office or the drop box located by the ambulance garage with the post office drop box and charter drop box.

Disconnects

Electric and water customers can be shut off for non-payment starting on April 15th, and ending on October 31st of each year.   

Health

If you need electricity for health reasons, please call the utility office.

Public benefits

We have two programs; one program is based on your income.   The other program is for saving electricity called weatherization conservation.   Call the utility for more information.

Energy saving tips

  • Use fluorescent bulbs instead of regular bulbs 

  • Turn off lights when not in room

  • Turn off TV when not in use

  • In summer, close doors and curtains

  • Turn air conditioner to 78 degrees when home

  • Or 85 degrees when gone for 4 hours or more

  • Keep your furnace at 68 during the day and 55 degrees at night

  • Use your microwave when possible

  • Hang clothes on clothes line to dry

  • Drink cold water from a pitcher in the refrigerator

  • Fix dripping faucets

  • Use low flow showerheads

  • Water your garden in the morning

  • Turn off water when brushing your teeth

  • Use a bucket to wash your car instead of running hose

  • Wash only full loads of laundry and dishes


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