Energy Assistance Information
As a Clintonville Utilities customer, based on your income, you may be eligible for the statewide Wisconsin Home Energy Assistance Program (WHEAP). WHEAP provides assistance for heating costs, electric costs and energy crisis situations. Operating with Federal and State funding, the program provides assistance to approximately 225,000 Wisconsin households annually. Most types of fuel are eligible to receive assistance. By being part of WHEAP, customers who are income-eligible may also qualify for heating assistance which is already a part of WHEAP.
Types of assistance available through WHEAP
WHEAP assistance is a one-time payment during the heating season (October 1 to May 15). The funding pays a portion of the heating costs, but is not intended to cover the entire cost of heating a residence.
This non-heating assistance is a one-time benefit payment during the heating season.
A household may be eligible for crisis assistance if you have no heat, have received a disconnect notice from the heating vendor, or are nearly out of fuel and do not have the money to purchase more.
There is also non-emergency or proactive crisis services that include providing information on how to reduce fuel costs, counseling on budgeting and money management, providing payments to a fuel supplier and co-pay agreements.
WHEAP emergency heating system assistance can provide services to eligible home owners if the furnace or boiler stops operating during the heating season. Heating system assistance includes payment for repairs, or in some situations your residence may qualify for a total replacement of a non-operating furnace or boiler. Call the local energy assistance office immediately if you are experiencing a no-heat situation at 1-715-258-6820.
How to Apply
Your household eligibility is based on a number of factors. However, if the gross income for your household is less than the amount shown on the chart below, you may be eligible. During the months of October to April, Energy Assistance personnel are at the Clintonville Community Center every other Thursday. Contact Waupaca County's Energy Assistance office to schedule an appointment at 1-800-506-5596.
If you have questions, please contact WHEAP at 1-866-HEATWIS (432-8947), or visit www.homeenergyplus.wi.gov
8:00 a.m. – 4:30 p.m. Monday through Friday
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